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Customer Care Executive

salary 10,000 - 20,000 /month
company-logo
job companyMarket Hr Solutions
job location Kamla Nagar, Agra
job experienceFreshers in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at Market Hr Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹10,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kamla Nagar, Agra.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Kamla Nagar, Agra.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 20000

Contact Person

Sumit Kumar
Posted 5 hours ago
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