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Customer Care Executive

salary 10,000 - 22,000 /month
company-logo
job companyMahindra Logistics Limited
job location Mumbai Central, Mumbai
job experienceFreshers in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: Logistics
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Rotational Shift

Job Description

Designation: Customer Support Executive
Department: Customer Service / Support
Experience: 0–1 Years
Employment Type: Full-time

Job Responsibilities

  • Handle customer queries through phone calls, emails, and chat.

  • Understand customer concerns and provide accurate and timely solutions.

  • Manage customer complaints and ensure proper resolution.

  • Maintain a positive and professional relationship with customers.

  • Follow up with customers regarding pending queries or requests.

  • Record customer interactions and update details in the CRM/ticketing system.

  • Escalate complex issues to the appropriate team when required.

  • Maintain service quality and achieve customer satisfaction targets.

  • Coordinate with internal teams to resolve customer-related issues.

  • Prepare basic reports and maintain accurate customer records.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have All Education levels can apply for this Customer Care Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mumbai Central, Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels can apply for this Customer Care Executive role. No prior experience is required.
  7. Where is this job located?
    Ans : This Customer Care Executive job is located in Mumbai Central, Mumbai.
  8. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹10,000-₹22,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 10000 - ₹ 22000

Contact Person

Samreen Shaik
Posted 20 hours ago
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