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Customer Care Executive

salary 10,000 - 22,000 /month
company-logo
job companyMahindra Logistics Limited
job location Jogeshwari (East), Mumbai
job experienceFreshers in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Logistics
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Rotational Shift

Job Description

Designation: Customer Support Executive
Department: Customer Service / Operations
Experience: 0–3 years
Qualification: 12th Pass / Graduate

Job Responsibilities

  • Handle customer queries through calls, emails, chat, and other communication channels.

  • Understand customer concerns and provide accurate and timely solutions.

  • Resolve complaints professionally while maintaining a positive customer experience.

  • Follow up with customers until their issues are completely resolved.

  • Maintain accurate records of customer interactions and complaints.

  • Coordinate with internal teams to resolve customer-related issues.

  • Meet daily/weekly customer service and productivity targets.

  • Maintain good communication and professional customer-handling skills.

  • Follow company policies, processes, and service standards.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have All Education levels can apply for this Customer Care Executive role.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Jogeshwari (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels can apply for this Customer Care Executive role. No prior experience is required.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Jogeshwari (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹10,000-₹22,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 10000 - ₹ 22000

Contact Person

Samreen Shaik
Posted 7 days ago
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