A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
12,000 - 20,000 /month
Legal Capital
Chamrajpet, Bangalore
0 - 5 years Experience in Customer Support / TeleCaller
Full Time
Job Description – Customer Care Executive
Job Title: Customer Care Executive
Department: Customer Support
Location: Bengaluru, Chamrajpet .
Employment Type: Full-time
Job Summary
We are looking for a Customer Care Executive who will be responsible for handling customer queries, providing accurate information, resolving complaints, and ensuring a positive customer experience.
Key Responsibilities
Handle incoming and outgoing customer calls professionally.
Understand customer requirements and provide appropriate solutions.
Resolve customer complaints and queries promptly.
Provide information about company services, processes, and products.
Follow up with customers whenever required.
Maintain proper records of customer interactions and complaints.
Coordinate with internal teams to resolve customer issues.
Ensure customer satisfaction and maintain good relationships.
Meet assigned call, follow-up, and performance targets.
Follow company policies and customer service standards.
Requirements
Any degree/diploma.
Good communication skills in
Kannada
English
Telugu,
Good listening and problem-solving skills.
Basic computer knowledge.
Ability to handle customers politely and patiently.
Freshers can also apply.
Preferred Skills
Customer handling skills
Good telephone etiquette
Communication skills
Time management
Positive attitude
Ability to work in a team
Salary
₹[Salary] per month + incentives, depending on experience and performance.
Working Hours
[9:30 AM – 7:30 PM]
