Customer Care Executive

12,000 - 20,000 /month

Legal Capital

Chamrajpet, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Meal

Job Description

Company: Legal Capital Law Firm
Job Title: Telecaller / Customer Service Executive
Department: Client Relationship / Customer Service
Experience: Freshers and experienced candidates can apply
Employment Type: Full-Time
Location: Chamrajpet

About the Role

Legal Capital Law Firm is looking for a friendly, confident, and customer-focused Telecaller / Customer Service Executive to handle client communication, respond to inquiries, and provide excellent customer service. The ideal candidate should have good communication skills and the ability to understand client requirements and coordinate with the concerned legal team.

Key Responsibilities

Make outbound calls to potential and existing clients.
Handle inbound calls and respond to client inquiries professionally.
Understand client requirements and provide accurate basic information about the firm's services.
Follow up with leads and prospective clients through calls and messages.
Schedule appointments and coordinate client meetings with the legal team.
Maintain accurate records of calls, client details, and follow-ups.
Address client concerns and ensure timely resolution or escalation to the concerned department.
Coordinate with advocates and internal teams regarding client requirements.
Follow up with clients regarding documents, appointments, and case-related updates as instructed.
Maintain a professional and polite relationship with clients.
Achieve daily and monthly calling and follow-up targets.

Requirements

Good verbal communication skills in English and local languages.
Pleasant personality and a customer-friendly attitude.
Basic computer knowledge and familiarity with MS Office or CRM software.
Good listening and interpersonal skills.
Ability to handle client queries professionally.
Strong follow-up and organizational skills.
Freshers are welcome to apply.
Previous experience in telecalling, customer service, sales, or a legal firm will be an added advantage.

Key Skills

Communication Skills
Customer Service
Telecalling
Client Handling
Lead Follow-up
Active Listening
Basic Computer Knowledge
Team Coordination
Problem-Solving Skills

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹12,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chamrajpet, Bangalore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 25 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Chamrajpet, Bangalore.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹12,000-₹20,000 per month. This is a Full Time job and has 25 openings.