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Customer Care Executive

salary 16,000 - 20,000 /month
company-logo
job companyKrazybee Services Limited
job location Hoodi, Bangalore
job experience6 - 24 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

Job Description

📍 Location: Bangalore – Hoodi

(Opposite Tata Showroom, Brookefields Road, Doddanekundi, Phase 2, Garudachar Palya, Mahadevapura, Bengaluru – 560048)

Tele Collections Executive – Personal Loan & Business Loan Collections

Key Responsibilities:

  • Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts

  • Follow up with customers regarding pending EMI payments and ensure timely collections

  • Negotiate repayment plans and resolve payment-related concerns professionally

  • Maintain accurate records of customer interactions, payment commitments, and follow-ups in CRM systems

  • Coordinate with field collection teams and backend operations for effective account resolution

  • Ensure compliance with collection processes, company policies, and quality standards

  • Address customer queries, escalations, and disputes with empathy and professionalism

  • Achieve daily, weekly, and monthly collection targets

Eligibility Criteria:

  • Minimum 6 months to 2 years of experience in Tele Collections, Collections, or Customer Service roles within NBFC/BFSI industry

  • Excellent communication and convincing skills

  • English Hindi

  • English Telugu

  • English Kannada but with sales experience

  • Strong negotiation, interpersonal, and problem-solving abilities

  • Basic knowledge of CRM tools and MS Office

  • Graduate in any discipline

  • Age Limit: Below 30 years

Salary & Benefits:

💰 Salary: Up to 3.5 LPA + Attractive Incentives

Skills & Requirements

Required Skills

Tele Collections

BFSI Experience

English Communication

Malayalam Fluency

Regional Language

Preferred Skills

Loan Collections

Problem Solving

Escalation Handling

Experience

1 - 5 years

Education

12th

Age Range

18 - 30 years

Languages Required

English, Hindi, Telugu

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹16,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hoodi, Bangalore.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 25 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Hoodi, Bangalore.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹16,000-₹20,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Query Resolution, Non-voice/Chat Process, Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 20000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Anjali Upadhyay

Interview Address

hoodi, Hoodi, Bangalore
Posted 20 hours ago
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