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Customer Care Executive

salary 13,000 - 17,500 /month*
company-logo
job companyKotak Mahindra Life Insurance Company Limited
job location Shyam Bazaar, Kolkata
incentive₹500 incentives included
job experience6 - 12 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: B2B Sales
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

  1. What are the eligibility criteria for this Customer Care Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience for this Customer Care Executive job offered by Kotak Mahindra Life Insurance Company Limited in Shyam Bazaar, Kolkata.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹13,000-₹17,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Shyam Bazaar, Kolkata.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 10 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Shyam Bazaar, Kolkata.
  8. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹13,000-₹17,500 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 17500

Contact Person

Jhilik Saha

Interview Address

Shyam Bazaar, Shyam Bazaar, Kolkata
Posted a day ago
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