Customer Care Executive

salary 13,000 - 18,000 /Month
company-logo
job companyKash Foundation
job location Sector V - Salt Lake, Kolkata
job experience0 - 2 years Experience in Customer Support / TeleCaller
New
99 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
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Job Benefits: PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at Kash Foundation to handle customer calls, provide exceptional customer support and resolve queries related to customer support. The role offers an attractive in-hand salary of ₹13000 - ₹18000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹18000 per month that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., KASH FOUNDATION.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 99 Customer Care Executive at KASH FOUNDATION
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, voice process, customer support

Shift

Rotational

Salary

₹ 13000 - ₹ 18000

English Proficiency

Yes

Contact Person

Ifrah Khan

Interview Address

sector-V, Salt lake, kolkata
Posted 3 days ago
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