Customer Care Executive

💼 Key Responsibilities:

Handle customer inquiries and provide information about event packages and services.

Manage client meetings, venue visits, and follow-ups to close bookings.

Maintain records of leads, bookings, and payments using Excel.

Support marketing efforts through basic digital promotion (social media updates, replying to messages, etc.).

Build and maintain strong relationships with customers and vendors.

Coordinate with the operations team to ensure smooth event execution.

✅ Requirements:

• Strong communication and interpersonal skills (English, Hindi, Bengali preferred).

• Basic knowledge of digital marketing (Facebook, Instagram, WhatsApp promotions).

  • Proficiency in MS Excel and basic data entry.

  • Confident, presentable, and customer-oriented personality.

  • Prior experience in hospitality or event management is an added advantage.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Job Associates.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at Job Associates
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.