Customer Care Executive

15,000 - 17,000 /month

Jewelmaze Private Limited

Malad (West), Mumbai

Freshers in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

Company Name: JewelMaze Pvt Ltd
Location: Mumbai , Malad West
Job Type: Full-Time

📌 Job Description:

We are looking for a dedicated and customer-focused Customer Care Executive to join our growing team. The ideal candidate should have good communication skills and the ability to handle customer queries professionally.

🎯 Key Responsibilities:

Handle customer inquiries via WhatsApp, calls, email, and website chat
Respond to product, order, and delivery-related queries
Resolve customer complaints in a professional manner
Coordinate with the warehouse team for order updates
Maintain customer records and follow-ups
Provide after-sales support and ensure customer satisfaction

✅ Requirements:

Good communication skills in English & Hindi
Basic computer knowledge (MS Excel, Email handling)
Ability to handle multiple conversations professionally
Positive attitude and problem-solving skills

🎓 Qualification:

Minimum 12th Pass / Graduate preferred

💰 Salary:

₹15,000 – ₹17,000 per month (Depending on Interview)

🕒 Working Hours:

9:30 AM – 6:00 PM
6 days working

🌟 Why Join Us?

Growing E-commerce Jewellery Brand
Friendly work environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Jewelmaze Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 1 Customer Care Executive at Jewelmaze Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.