Customer Care Executive

14,500 - 20,500 /month*

Jet Fly Airways Service Private Limited

Adarsh Nagar, Ranchi

₹2,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Customer Service Associate –

Job Description

Customer Service Associate ka role guests aur travel customers ko high-quality service provide karna hota hai. Is position mein hotel, travel aur tourism services se related customers ke saath directly interaction hota hai, jisme unki needs samajhna aur best solutions dena shamil hai.

Key Responsibilities

Guests aur customers ke queries handle karna
Hotel bookings, tour packages aur travel services ki information dena
Reservations, cancellations aur modifications process karna
Customers ko phone, email aur in-person professional assistance dena
Guest complaints ko politely aur efficiently resolve karna
Booking systems aur basic travel software ka use karna
Service standards aur company policies follow karna
Guests ke liye smooth aur positive travel experience ensure karna

Required Skills

Good communication skills (English & Hindi)
Pleasant personality aur customer-friendly attitude
Basic computer knowledge
Problem-solving skills
Teamwork aur time management ability

Educational Qualification

12th pass / Graduate
Hospitality, Travel & Tourism background preferred
Fresher aur experienced dono apply kar sakte hain

Career Growth

Senior Customer Service Executive
Travel Consultant
Tour Coordinator
Guest Relations Executive

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14500 - ₹20500 per month + Incentives that depends on your interview. It's a Full Time job in Ranchi.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Jet Fly Airways Service Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 10 Customer Care Executive at Jet Fly Airways Service Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.