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Customer Care Executive

salary 14,000 - 15,000 /month
company-logo
job companyInvincible India
job location Dahisar (East), Mumbai
job experience0 - 6 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

Responsiblities:

  1. Assist customers with orders, alterations, and queries across Brandʼs support Email, Instagram, and WhatsApp.

  2. Ensure a smooth and delightful post-purchase experience Maintain accurate order, returns and logistics records

  3. Manage reverse pickups and return logistics coordination Coordinate with internal teams for timely customer resolutions

  4. Handle customer communication via DMs, WhatsApp, and email Provide phone support for escalated email queries

  5. Monitor and respond to Instagram comments, DMs regarding order queries. Bring new ideas to the table which help build a community.

  6. Managing returns and exchanges using the companyʼs return portal Assisting with daily packaging of forward orders as we l as exchange orders

  7. Monitoring inventory and ensuring timely restocking of products Everything - “customers” aka “COMMUNITY”

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹14,000-₹15,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dahisar (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Dahisar (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹14,000-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Non-voice/Chat Process, Query Resolution, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 15000

English Proficiency

Yes

Contact Person

Khushi Singh
Posted 10+ days ago

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