Customer Care Executive

🚀 Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!

🗓️Walk-In Dates: 8th October and 10th October 2025

📍Locations: Bengaluru (Interview), Job Locations: Bangalore

⏰Time: 10:00 AM to 2:00 PM

🏢 Venue: Infosys BPM Hiring Center785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078,

Land Mark : Sindhoora Convention Center.

🔔Mode: 100% Work from Office (WFO)

👥 Who Were Hiring

We are looking for customer-focused individuals with 1 to 4 years of international voice processing experience to join our International Voice Support team. As a Customer Support Executive, you will be the first point of contact for global customers, assisting them with queries, troubleshooting issues, and ensuring a seamless service experience.

💼 Key Responsibilities

• Handle inbound and outbound calls from international customers.

• Resolve product or service-related queries and complaints in a timely and professional manner.

• Provide accurate information and troubleshoot customer concerns effectively.

• Ensure high levels of customer satisfaction and experience.

• Document all interactions in the system as per process guidelines.

• Meet or exceed performance metrics such as call quality, response time, and customer satisfaction scores.

• Collaborate with internal teams to resolve complex issues.

Required Qualifications & Skills:   

• Must be a graduate in any discipline.

• 1-4 years of experience in international voice process/customer support preferred.

• Excellent verbal communication skills in English.

• Should be comfortable to work in night shifts/rotational shifts.

• Prior experience in BPO/Call Center environment.

• Familiarity with CRM tools and ticketing systems.

• Ability to handle pressure and multitask effectively.

📝 Mandatory Documents to Carry

• Updated printout of your resume

• Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)

  All original academic documents for verification:

• ▸ 10th & 12th Marksheets

• ▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate)

  ⚠️ Laptops & cameras are not permitted due to security restrictions.Government ID is mandatory for entry into the campus. 📌

How to Attend the Walk-In

• Carry a copy of this email/invitation

• Register your application in advance

• Walk into the Infosys Bengaluru JP Nagar Campus on 8th October /10th October 2025 between 10:00 AM 2:00 PM

🌟 Why Infosys BPM?

• 💼 Work with a global brand

• 📚 Extensive training & upskilling programs

• 🚀 Fast-track career growth in tech support or customer success

• 🌏 Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Lets grow, together.We cant wait to meet you!

Warm Regards,Talent Acquisition Team📩

Infosys BPM Ltd.💼

Human Resources | INFY HR🌐

www.infosysbpm.com

📍Bangalore | Pune |

Global LocationsTransforming Talent |

Empowering Careers

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹40000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Infosys Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 60 Customer Care Executive at Infosys Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Night Shift.