Customer Care Executive

13,000 - 16,000 /month

Imarque Solutions Private Limited

Sector V - Salt Lake, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Job Title: Outbound Voice Process Executive

Job Overview
We are hiring confident and customer-focused professionals for our Outbound Voice Process. The role involves engaging with customers over calls, delivering accurate information, and maintaining high communication standards.

Key Responsibilities

Make outbound calls to assigned customers as per process guidelines
Communicate clearly in Hindi and Bengali
Explain products/services and address basic customer queries
Maintain call quality, professionalism, and compliance standards
Update call outcomes accurately in the system

Eligibility Criteria

Education:
- 12th Pass with a minimum of 1 year of outbound calling experience, or
- Graduate (Freshers/Experienced may apply)
Age Limit: 18 to 30 years
Language Skills: Fluency in Hindi & Bengali is mandatory
Skills Required:
- Good communication and listening skills
- Professional calling etiquette
- Basic computer knowledge

Work Details

Process Type: Outbound Voice
Shift: Day Shift
Week Off: Rotational

Compensation

Salary: ₹13,000 – ₹15,000 per month
(Based on experience and interview performance)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹16000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Imarque Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 50 Customer Care Executive at Imarque Solutions Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Shift

Day

Contract Job

Salary

₹ 13000 - ₹ 16000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Rohit Shaw

Interview Address

8th Floor, Millenium City IT Park, Tower 1, Sector 5, Salt Lake, Kolkata, West Bengal – 700091

Posted 18 hours ago

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