Customer Care Executive

Responsibilities:

1. Respond promptly and professionally to incoming calls, providing information and assistance as required.

2. Determine the purpose of each call and gather relevant information before transferring or addressing inquiries.

3. Manage and resolve customer complaints in a professional and timely manner, ensuring customer satisfaction.

4. Analyze client issues to determine root causes and identify potential solutions or escalations.

5. Greet and assist visitors in a courteous and welcoming manner, directing them to the appropriate person or department.

6. Maintain a neat and organized reception area, ensuring it reflects a professional image of the company.

7. Assist with administrative tasks such as sorting and distributing mail, coordinating appointments, and managing office supplies.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ID CAR DRIVERS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at ID CAR DRIVERS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.