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Customer Care Executive

salary 20,000 - 25,000 /month
company-logo
job companyIcl
job location Sampangirama Nagar, Bangalore
job experience6 - 48 months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

International Calling
Non-voice/Chat Process
Query Resolution
Computer Knowledge

Job Highlights

sales
Industry Type: Logistics
sales
Languages: Kannada
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

Roles & Responsibilities:

· Overseeing the customer service process.

· Resolving customer complaints brought to your attention.

· Planning the training and standardization of service delivery.

· Monitoring the work of individual representatives and of the team.

· Conducting quality assurance surveys with customers and providing feedback to the staff.

· Possessing excellent product knowledge to enhance customer support.

Skills Required:

· Excellent interpersonal and written and oral communication skills.

· Knowledge of CRM systems.

· Computer skills.

· Knowledge of mediation and conflict resolution techniques is preferable.

Fluent in English, Hindi and Local Language

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like International Calling, Non-voice/Chat Process, Query Resolution, Computer Knowledge along with 1-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sampangirama Nagar, Bangalore.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There is 1 vacancy for this Customer Care Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-4 years of experience are eligible to apply for this Customer Care Executive role. Only male candidates are eligible.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like International Calling, Non-voice/Chat Process, Query Resolution, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Sampangirama Nagar, Bangalore.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like International Calling, Non-voice/Chat Process, Query Resolution, Computer Knowledge with 1-4 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 1 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Computer Knowledge, International Calling, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Kannada

English Proficiency

Yes

Contact Person

M Sharath Kumar

Interview Address

Prakash Nagar, Sampangi Rama Nagar, Bangalore
Posted 2 days ago
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