Responsibilities:
Appointments scheduling/ re-confirmation & drive consumption
Rostering of team schedules
Interfaces with Clients at the front end of the clinic.
Meets clients for explaining services, take customer calls
Handles billing at the front desk
Handles & reconciles sales cash & petty cash
Maintains clinic specific reports
Drive Systems, Process Orientation through SOP Adherence
Tracking Pipeline Register
Customer closure in case CM unavailable
Responsible Process Audit Score and Mystery Audit Score
Optimum utilization of Digitalization