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Customer Care Executive

salary 10,000 - 15,000 /month
company-logo
job companyHome Revise Education Pvt. Ltd.
job location Thane West, Thane
job experience6 - 72 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Education
sales
Languages: Marathi
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Description

Attend calls from customers & understand their requirements.

After understanding the customer requirement, give them a solution.

If a solution is not sufficient through a phone call, send a query to the Hardware Or Software Guy.

Also if the customer query is about courier status then let them know & also inform the dispatch team .

Coordination with respective departments depends on customer query.

Handle calls on IVR System.

Make sure about customer satisfaction.

Quick response to customer

Making report as suggested from Senior.

Basic greetings skill on the phone.

Other tasks as assigned.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be Graduate and above and above with 6 months - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Home Revise Education Pvt. Ltd..
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 25 Customer Care Executive at Home Revise Education Pvt. Ltd.
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Regional Languages

Marathi

English Proficiency

Yes

Contact Person

Komal

Interview Address

near old passport office, wagale industrial estate thane west
Posted 16 hours ago
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Job Hai > Jobs in Thane > Customer Support / TeleCaller Jobs in Thane > Customer Care Executive