Customer Care Executive

Hiring for Customer Care Executive

Job Title - Agent

Location - Vashi, Navi Mumbai
Experience - at least 6 months experience in BPO
Shifts - Day shift but must be comfortable for night shift

80% Day shift , 20% Night shift
Max CTC up to - 25k
Availability - Immediate Joiner

Job Responsibilities -
~ Responding to customer inquiries and complaints via phone, email, or chat.
~ Providing accurate information about products or services and assisting with issues or how-to questions.
~ Resolving customer complaints, conflicts, and technical difficulties effectively.
~ Taking orders, processing payments, and collecting necessary information.
~ Recording customer interactions and issue resolutions in customer relationship management (CRM) systems.
~ Working with other departments, such as sales, customer service, and product teams, to resolve complex issues.

𝗜𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝗲𝗱 𝗰𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 𝗰𝗮𝗻 𝘀𝗲𝗻𝗱 𝘁𝗵𝗲𝗶𝗿 𝘂𝗽𝗱𝗮𝘁𝗲𝗱 𝗿𝗲𝘀𝘂𝗺𝗲 𝘁𝗼 parineetha.n@hiringsquad.co.in

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be All Education levels and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Hiring Squad.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at Hiring Squad
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.