jobhai.com logoA Naukri Group company
loginLogin చేయండిHire Local Staff/hire

Customer Care Executive

salary 18,000 - 25,000 /month
company-logo
job companyHirekra Private Limited
job location Thane West, Thane
job experience0 - 3 years Experience in Customer Support / TeleCaller
25 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job వివరణ

We are looking for a Customer Care Executive to join our team at Hirekra Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Care Executive role.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Thane West, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, International Calling along with 0-3 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Domestic Calling, International Calling

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 25000

English Proficiency

Yes

Contact Person

Kratika

ఇంటర్వ్యూ అడ్రస్

Ashar IT Park, Thane West, Thane West, Mumbai
Posted 2 hours ago
similar jobs

ఏకరీతి jobsకు Apply చేయండి

₹ 25,000 - 65,000 per month
Campaignwala
Thane West, Mumbai
0 - 6 years Experience in Customer Support / TeleCaller
కొత్త Job
90 Openings
₹ 17,000 - 45,000 per month
Grownow Hr
Thane West, Mumbai
0 - 6+ years Experience in Customer Support / TeleCaller
కొత్త Job
50 Openings
₹ 18,000 - 40,000 per month
Bpo
Thane West, Mumbai
Skills: Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge
కొత్త Job
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates