Customer Care Executive

18,000 - 35,000 /month

Hire The Fire

Malad (East), Mumbai

0 - 5 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

International Calling

Query Resolution

Non-voice/Chat Process

Computer Knowledge

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: PF, Cab

Job Description

We are looking for a Customer Care Executive to join our team at null to handle customer calls, provide exceptional customer support and resolve queries related to BPO.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge along with 0-5 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (East), Mumbai.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 25 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Malad (East), Mumbai.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge with 0-5 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹35,000 per month. This is a Full Time job and has 25 openings.