Customer Care Executive

9,000 - 19,000 /month*

Hindusthan Autozone

Beltola, Guwahati

₹7,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

3 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Automobile

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Call customers as per the service due list (free service / paid service).
Remind customers about upcoming or overdue vehicle service.
Explain service benefits, service intervals, and workshop facilities.
Fix service appointments as per customer convenience.
Maintain accurate call records and update customer responses in the system/register.
Follow up with customers who did not visit after the reminder call.
Handle basic customer queries related to service, offers, and timings.
Inform customers about service campaigns, recalls, and special offers as advised by TVS.
Coordinate with Service Advisors regarding confirmed appointments.
Escalate customer complaints or negative feedback to the Service Manager.
Maintain polite, professional, and courteous communication at all times.
Achieve daily and monthly calling targets as assigned by management.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Hindusthan Autozone?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Customer Care Executive job offered by Hindusthan Autozone.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹19,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Beltola, Guwahati.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 3 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-1 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Beltola, Guwahati.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹9,000-₹19,000 per month. This is a Full Time job and has 3 openings.