Customer Care Executive

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.

• Provide accurate information on products/services offered by the company to customers.

• Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.

• Maintain records of all interactions with customers using CRM software (Zoho).

Desired Candidate Profile

• 0-3 years of experience in BPO/Call Centre environment handling international voice process.

• Excellent communication skills with ability to handle multiple conversations simultaneously.

Proficiency in English language is mandatory; knowledge of Hindi language is an added advantage.

Contact - 8108671430

Email - shwetag17@hexaware.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Hexaware Technologies.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 80 Customer Care Executive at Hexaware Technologies
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.