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Customer Care Executive

salary 13,000 - 18,000 /month
company-logo
job companyGursimr99 Enterprise
job location Adarsh Nagar, Delhi
job experience0 - 3 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at Gursimr99 Enterprise. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to herbal medicine sale. The role offers ₹13,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹18000 per month that depends on your interview. It's a Full Time job in Delhi.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Gursimr99 Enterprise.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 10 Customer Care Executive at Gursimr99 Enterprise
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 18000

Contact Person

Simran

Interview Address

adarsh nagar, Adarsh Nagar, Delhi
Posted 12 hours ago
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