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BPO Telecaller

salary 12,000 - 28,000 /month*
company-logo
job companyWinway Consultancy Services Private Limited
job location Azad Pur, Delhi
incentive₹10,000 incentives included
job experience0 - 5 years Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Software & IT Services
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Winway Consultancy Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹12,000 - ₹28,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this BPO Telecaller job

  1. What skills and experience do you need for this BPO Telecaller job?
    Ans : To apply for this BPO Telecaller job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹28,000 per month in this BPO Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Azad Pur, Delhi.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a BPO Telecaller, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This BPO Telecaller job is located in Azad Pur, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience is ideal for this BPO Telecaller job.
  10. Why should you apply for this BPO Telecaller job?
    Ans : This BPO Telecaller job offers a salary between ₹12,000-₹28,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 28000

English Proficiency

Yes

Contact Person

Raghav Singh

Interview Address

azadpur delhi, Azad Pur, Delhi
Posted 18 hours ago
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