Customer Care Executive

13,000 - 15,000 /month

Grassroots Solutions & Services Private Limited

Bennigana Halli, East Bangalore, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

फुल टाइम

आवश्यक स्किल्स

Domestic Calling

Query Resolution

जॉब हाइलाइट्स

Industry Type: BPO

Languages: Tamil, Telugu

12th Pass and above

All genders

6 days working | Rotational Shift

PAN Card, Aadhar Card, Bank Account

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

Handle inbound customer inquiries and provide accurate information about products or services.
Resolve customer issues promptly, professionally, and in accordance with company policies.
Document all interactions and resolutions in the CRM system.
Escalate complex or unresolved issues to senior support or relevant departments.
Maintain up-to-date knowledge of company products, services, and promotions.
Achieve performance targets related to call handling, response time, and issue resolution.
Collaborate with cross-functional teams to ensure a seamless customer experience.
Collect customer feedback and suggest process improvements.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹13,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bennigana Halli, East Bangalore, Bangalore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 25 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Bennigana Halli, East Bangalore, Bangalore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹13,000-₹15,000 per month. This is a Full Time job and has 25 openings.