Customer Care Executive

Job description

Roles and Responsibilities-

• Providing complete information about the product to the customer.

• Solving all product or service-related issues of the customers.

• Preparing the Customer Service Guidelines

• Keeping a Record of the Customers

• Giving the right pitch to the potential customers, so they end up buying the product

or availing the services.

• Maintaining and updating the information of the customers regularly.

• Providing the best possible solution to the queries of the customers.

What we are looking for in a candidate.

• Should be Confident & Dynamic.

• Should have a bent towards Sales.

• Excellent interpersonal and listening skills

• Good negotiation skills.

• Quick learner, creative and achiever.

• Passionate about work output

Desired Skills and Experience-

• Fresher or Experienced

• Ability to communicate effectively Hindi & English language.

• Basic computer skills.

What do we offer?

• Amazing work culture.

• Complete day shift.

• 6 Day working

• Good opportunity for career progression.

Role: Voice / Blended - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Graduation Not Required

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹17000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Globiva.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 20 Customer Care Executive at Globiva
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.