Customer Care Executive

25,000 - 35,000 /month

Geetee Carriers Private Limited

Andheri (East), Mumbai

6 - 36 months Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

Graduate and above

Males Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Service Executive who will act as the primary point of contact for customers and ensure a smooth, positive experience across all touchpoints.

Key Responsibilities

Handle customer queries via Email, WhatsApp, phone & social media
Manage order-related concerns including shipping, delivery, returns, exchanges & refunds
Update and track orders on e-commerce platforms
Coordinate with logistics, warehouse & internal teams for issue resolution
Maintain accurate records of customer interactions
Ensure timely, professional and empathetic communication
Escalate complex issues when required
Share customer feedback and insights to improve service quality

Required Skills & Qualifications

Graduate in any discipline
1–3 years experience in customer service (D2C / e-commerce preferred)
Strong written and verbal communication skills
Familiarity with Shopify, GoKwik & WhatsApp Business
Customer-focused mindset with problem-solving ability
Ability to multitask and work in a fast-paced environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience for this Customer Care Executive job offered by Geetee Carriers Private Limited in Andheri (East), Mumbai.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹25,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 3 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Customer Care Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Andheri (East), Mumbai.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 3 openings.