Customer Care Executive

25,000 - 35,000 /month

Geetee Carriers Private Limited

Andheri (East), Mumbai

6 - 36 months Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

Graduate and above

Males Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Service Executive who will act as the primary point of contact for customers and ensure a smooth, positive experience across all touchpoints.

Key Responsibilities

Handle customer queries via Email, WhatsApp, phone & social media
Manage order-related concerns including shipping, delivery, returns, exchanges & refunds
Update and track orders on e-commerce platforms
Coordinate with logistics, warehouse & internal teams for issue resolution
Maintain accurate records of customer interactions
Ensure timely, professional and empathetic communication
Escalate complex issues when required
Share customer feedback and insights to improve service quality

Required Skills & Qualifications

Graduate in any discipline
1–3 years experience in customer service (D2C / e-commerce preferred)
Strong written and verbal communication skills
Familiarity with Shopify, GoKwik & WhatsApp Business
Customer-focused mindset with problem-solving ability
Ability to multitask and work in a fast-paced environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Geetee Carriers Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 3 Customer Care Executive at Geetee Carriers Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.