Customer Care Executive

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Job Title: Telecalling & Customer Support Executive (Email/Chat)
Location: Ghansoli
Shift Timing: Fixed Shift – 10:00 AM to 7:00 PM
Salary: Up to ₹2.5 LPA (CTC)
Employment Type: Full-time
Joining: Immediate Joiners Preferred

Job Overview:

We are looking for enthusiastic and customer-focused Telecalling & Customer Support Executives to join our team in Ghansoli. The role involves handling customer queries via calls, email, and chat, ensuring high-quality service and customer satisfaction.

Freshers and experienced candidates are welcome to apply.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally

• Respond to customer queries via email and chat in a timely manner

• Resolve customer issues effectively and ensure proper follow-up

• Maintain accurate records of customer interactions

• Provide excellent customer service and maintain customer satisfaction

Eligibility Criteria:

• Education: HSC (12th Pass) or Graduate

• Freshers and experienced candidates can apply

• Good communication skills (verbal and written)

• Typing speed of minimum 35 WPM (required for email/chat process)

• Basic computer knowledge

Additional Requirements:

• Must be comfortable with fixed shift timing (10 AM – 7 PM)

• Immediate joiners preferred

• Strong problem-solving skills and a positive attitude

If you are looking to start or grow your career in customer service, this is a great opportunity to join a growing organization.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.