Customer Care Executive

16,000 - 25,000 /month

Fusion Cx

Ghansoli, Mumbai

0 - 1 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Tamil, Telugu

12th Pass and above

All genders

6 days working | Flexible Shift

Job Benefits: Insurance, PF, Medical Benefits

Bank Account, Aadhar Card, PAN Card

Job Description

Here is a professional job description based on your details:

Job Title: Telecalling & Customer Support Executive (Email/Chat)
Location: Ghansoli
Shift Timing: Fixed Shift – 10:00 AM to 7:00 PM
Salary: Up to ₹2.5 LPA (CTC)
Employment Type: Full-time
Joining: Immediate Joiners Preferred

Job Overview:

We are looking for enthusiastic and customer-focused Telecalling & Customer Support Executives to join our team in Ghansoli. The role involves handling customer queries via calls, email, and chat, ensuring high-quality service and customer satisfaction.

Freshers and experienced candidates are welcome to apply.

Key Responsibilities:

Handle inbound and outbound customer calls professionally
Respond to customer queries via email and chat in a timely manner
Resolve customer issues effectively and ensure proper follow-up
Maintain accurate records of customer interactions
Provide excellent customer service and maintain customer satisfaction

Eligibility Criteria:

Education: HSC (12th Pass) or Graduate
Freshers and experienced candidates can apply
Good communication skills (verbal and written)
Typing speed of minimum 35 WPM (required for email/chat process)
Basic computer knowledge

Additional Requirements:

Must be comfortable with fixed shift timing (10 AM – 7 PM)
Immediate joiners preferred
Strong problem-solving skills and a positive attitude

If you are looking to start or grow your career in customer service, this is a great opportunity to join a growing organization.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹16,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 99 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Ghansoli, Mumbai.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹16,000-₹25,000 per month. This is a Full Time job and has 99 openings.