We are looking for a Customer Care Executive to join our team at Five Splash Infotech Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹11,500 - ₹12,500 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Care Executive job
Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹11,500-₹12,500 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kaloor, Kochi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in Kaloor, Kochi.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹11,500-₹12,500 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Shift
Day
Contract Job
No
Salary
₹ 11500 - ₹ 12500
Regional Languages
Malayalam
English Proficiency
Yes
Contact Person
Shameer
Interview Address
Opposite to Pothys ,Indian Express Building, Kaloor, Kochi