Job Title: Customer Support Executive
Process: 100% Voice Process (Inbound/Outbound Calls)
Job Location: Gurugram, Haryana
Industry: BPO / Customer Service
Employment Type: Full-Time
Job Responsibilities
Handle customer queries and concerns through voice calls.
Provide accurate information and effective solutions to customers.
Maintain a professional and positive attitude during calls.
Resolve customer complaints efficiently and ensure customer satisfaction.
Maintain call quality and meet performance targets.
Follow company policies and customer service guidelines.
Eligibility & Requirements
Qualification: Graduate.
Freshers and experienced candidates are welcome.
Good communication skills in English.
Strong listening, problem-solving and interpersonal skills.
Basic computer knowledge.
Comfortable working in a 100% voice-based process.
Willingness to work in rotational shifts.
Required Skills
Excellent verbal communication.
Customer handling