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Customer Care Executive

salary 25,000 - 33,000 /month
company-logo
job companyFedex
job location DLF CITY PHASE 3, Gurgaon
job experience6 - 60 months Experience in Customer Support / TeleCaller
40 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: Logistics
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Title: Customer Support Executive
Process: 100% Voice Process (Inbound/Outbound Calls)
Job Location: Gurugram, Haryana
Industry: BPO / Customer Service
Employment Type: Full-Time

Job Responsibilities

  • Handle customer queries and concerns through voice calls.

  • Provide accurate information and effective solutions to customers.

  • Maintain a professional and positive attitude during calls.

  • Resolve customer complaints efficiently and ensure customer satisfaction.

  • Maintain call quality and meet performance targets.

  • Follow company policies and customer service guidelines.

Eligibility & Requirements

  • Qualification: Graduate.

  • Freshers and experienced candidates are welcome.

  • Good communication skills in English.

  • Strong listening, problem-solving and interpersonal skills.

  • Basic computer knowledge.

  • Comfortable working in a 100% voice-based process.

  • Willingness to work in rotational shifts.

Required Skills

  • Excellent verbal communication.

  • Customer handling

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

  1. Who is eligible to apply for this Customer Care Executive job at Fedex?
    Ans : Candidates should have a Graduate and above qualification and skills like International Calling for this Customer Care Executive job offered by Fedex.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹33,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in DLF CITY PHASE 3, Gurgaon.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 40 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like International Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is DLF CITY PHASE 3, Gurgaon.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like International Calling with 1-5 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹25,000-₹33,000 per month. This is a Full Time job and has 40 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 33000

Contact Person

Ankita Gupta

Interview Address

6th Floor, Building No. 6, Tower C, DLF Phase 3, DLF Cyber City, Sector 24, Gurugram – 122022, DLF CITY PHASE 3, Gurgaon
Posted 11 hours ago
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