Customer Care Executive

we are looking for Customer Co-ordinator to join our team Fastest Healthtech Pvt Ltd to handle customer calls, provide exceptional customer support and resolve queries related to healthcar and logistics industry. the role offers an attractive in hand salary of 18000 to 20000 and opportunities for growth.

Key responsibilities for Customer Services Agent.

1. Respond to customer inquiries via phone, email, or chat.

2. ⁠provide accurate inputes and support to Health Marshall / phlebotomist/ Runner to complete task in given time frame.

3. Resolve lab-related issues, such as test result queries, sample handling, or equipment concerns with proper follow ups.

4. Provide accurate information about lab services, procedures, and policies.

5. Collaborate with lab staff to resolve customer issues.

6. Document customer interactions, issues, and resolutions.

7. Meet customer service standards, ensuring high satisfaction ratings.

8. ⁠TAT maintenance.

Job Requirements:

The minimum qualification for this role is graduation and 1 to 2 years of experience. you will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., FASTEST HEALTHTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at FASTEST HEALTHTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.