jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Executive

salary 14,000 - 25,000 /month
company-logo
job companyFast And Direct Services
job location Thane West, Thane
job experienceFreshers in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Customer Care Executive to join our team at Fast And Direct Services. The role offers ₹14,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along.
  2. How much can you earn in this position?
    Ans : You can earn between ₹14,000-₹25,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 25 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Thane West, Mumbai.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹14,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 25000

Contact Person

Akila
Posted 8 hours ago
similar jobs

Apply to similar jobs

₹ 18,000 - 30,000 per month
Hexaware Technologies Limited
Thane West, Mumbai
SkillsDomestic Calling, International Calling, Computer Knowledge
New
50 Openings
₹ 25,000 - 35,000 per month
Sa Modern Solution
Thane West, Mumbai
SkillsQuery Resolution, International Calling, Computer Knowledge
New
50 Openings
₹ 20,000 - 30,000 per month
Hr Asia Recruitment
Thane West, Mumbai
SkillsReal Estate INDUSTRY, ,
New
5 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates