Customer Care Executive

15,000 - 25,000 /month

Evolution Inc

Powai, Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Computer Knowledge

Query Resolution

Graduate and above

Females Only

6 days working | Day Shift

Tracking and monitoring of service related requests / calls from clients / customers ( Assinging, Follow Up & Closure of Service Calls)

Responsible for AMC tracker & AMC management ( New AMC , Renewal & Expiry )

Responsible for Client quotations , BOQ, PI

Reconcilation of Client PI, BOQ, & Service Quotation

Responsible for Client Invoicing

Accountable for Client follow up and reminders

Monitor and track RMA.

Maintain Customer database and feedback

Inventory management on Engineering tools and spares & reconcilation

Follow up on Service reports from engineers , checks and evaluation of service reports and closure

Record keeping for routine repairs and maintenance

Responsible for Employee Welfare and wellness activities.

Responsible for MIS for the Service Desk

Responsible for daily task / job assignment to the service engineers in discussion with the Service Leads

Necessary training and induction to the new entrants related to customer service desk

Responsible for maintaining of documents related to service reports and Project hand over documents

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Evolution Inc.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 1 Customer Care Executive at Evolution Inc
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.