Customer Care Executive

Job Description – Inbound Calls

We are seeking a highly motivated and skilled Customer Care Executive / Sr. Customer Care Representative to manage inbound customer interactions. This role requires handling a high volume of calls efficiently while maintaining a positive and professional demeanour.

Freshers with strong communication skills are also welcome to apply.

Having a call center background will be an added advantage.

Key Responsibilities:

·        Handle a large volume of inbound calls in a timely and professional manner

·        Provide excellent customer support and resolve queries effectively

·        Maintain call logs and update systems accurately

·        Follow communication “scripts” where applicable

·        Collaborate with team members and other departments when necessary

·        Ensure customer satisfaction and provide professional support

Skills Required:

• Excellent Communication Skills (both verbal and written)

• Email Communication – Ability to write clear, professional, and courteous responses

• Active Listening and ability to understand customer needs

• Problem-Solving mindset with a customer-first approach

• Strong Interpersonal Skills and team collaboration

• Ability to Multitask and manage time effectively

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ENRICH HAIR AND SKIN SOLUTIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 20 Customer Care Executive at ENRICH HAIR AND SKIN SOLUTIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.