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Customer Care Executive

salary 20,000 - 40,000 /month
company-logo
job companyEmphasis Bpo
job location BTM 1st Stage, Bangalore
job experience0 - 3 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Tamil, Kannada
qualification
All Education levels
gender
Females Only
jobShift
5 days working | Day Shift
star
Job Benefits: Medical Benefits, PF, Meal, Cab, Insurance
star
PAN Card, Aadhar Card

Job Description

We are looking for a Customer Care Executive to join our team at EMPHASIS BPO to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹20000 - ₹40000 and opportunities for growth.


Key Responsibilities:



  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.


Job Requirements:


The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Care Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹40,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in BTM 1st Stage, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in BTM 1st Stage, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-3 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹20,000-₹40,000 per month. This is a Full Time opportunity and has 10 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 40000

Regional Languages

Tamil, Kannada

Contact Person

Rithik

Interview Address

Btm
Posted 3 days ago
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