Customer Care Executive

18,000 - 22,000 /month

Elevate X Solutions

Malad (West), Mumbai

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Description

We are looking for a Customer Support Executive to manage customer interactions and ensure a positive customer experience. The candidate will be responsible for addressing customer queries, providing timely resolutions, maintaining accurate records, and coordinating with internal teams to ensure smooth service delivery.

Key Responsibilities:

• Handle customer inquiries via calls, emails, and chats.
• Provide prompt and effective resolutions to customer concerns.
• Maintain accurate customer records and interaction details.
• Follow up on pending issues and ensure timely closure.
• Coordinate with internal departments to resolve customer requests.
• Deliver excellent customer service and maintain customer satisfaction.
• Escalate complex issues to the concerned team when required.

Required Skills:

• Excellent verbal and written communication skills.
• Strong customer handling and interpersonal skills.
• Good problem-solving and listening abilities.
• Basic knowledge of MS Office (Excel, Word, Outlook).
• Ability to multitask and work in a fast-paced environment.
• Strong follow-up and documentation skills.

📞 Apply Now: 9217622740

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Care Executive job is located in Malad (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 10 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Insurance, Medical Benefits

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge, Communication Skills, Customer Handelling, Team Collaboration, Problem Solving Ability