Customer Care Executive

• Provide post-sale support to Alibaba GGS members via phone, email, or chat.

• Guide customers through the onboarding process: product listings, profile setup, and company verification.

• Educate clients on best practices for improving visibility, traffic, and inquiries on Alibaba.com.

• Troubleshoot and resolve platform-related issues in a timely and professional manner.

• Coordinate with internal teams (sales, technical support, Alibaba onboarding team) for smooth customer experience.

• Track and document client interactions in the CRM system.

• Conduct regular follow-ups and review calls to ensure customer satisfaction and engagement.

• Assist with renewals, upgrades, and feedback collection.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹22000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ELEVATE CONSULTING GROUP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 5 Customer Care Executive at ELEVATE CONSULTING GROUP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.