Customer Care Executive

10,000 - 16,000 /month*

Elantershome Technologies India Private Limited

Hiranandani Gardens - Powai, Mumbai

₹1,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

4 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

10th Pass and above

All genders

6 days working | Day Shift

Internet Connection, Bank Account, Aadhar Card, PAN Card

Job Description

Customer Care Representative – Elanters

We are looking for a dedicated and customer-focused Customer Care Representative to join our team at Elanters. In this role, you will be responsible for handling customer interactions, providing excellent support, and resolving queries related to our services. This position offers a competitive in-hand salary along with a dynamic work environment and growth opportunities.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a solution-oriented approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to ensure quick resolution of issues
Collaborate with internal teams to escalate and resolve complex concerns
Meet performance targets such as call handling time, customer satisfaction, and resolution rates

Job Requirements:

Minimum qualification: 10th Pass and Above
Experience: 0 - 2 Years
Strong communication and problem-solving skills
Ability to handle customer complaints effectively and professionally
Willingness to work 6 Working Days during 8Am-6Pm
Ability to work in a fast-paced and team-oriented environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹16,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hiranandani Gardens - Powai, Mumbai.
How many openings are available for this position?
Ans : There are 4 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Hiranandani Gardens - Powai, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹16,000 per month. This is a Full Time opportunity and has 4 openings available.