Customer Care Executive

22,000 - 32,000 /month

Eclerx Services Limited

Airoli, Navi Mumbai

0 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

🚨e-Clerx Services Pvt. Ltd. 🚨

🏢 Company: eClerx Services Pvt. Ltd.

📞 Process:

1. Altice Inbound (US Voice Telecom Internet Voice Process)

📍 Location: Airoli

🕒 Shift Timing & Window: 4:30 PM – 10:30 AM (US Shift-Any 9 Hours)

📅 Working Days: 5 Working Days

🎉 Week Offs: Any 2 Rotational Offs

✅ Eligibility Criteria:

🎓 Education:

✔ SSC + 3 Years Diploma (Freshers & Experienced)

✔ HSC + 2 Years Diploma (Freshers & Experienced)

✔ Any Graduate (Freshers & Experienced)

✔ HSC + Minimum 6 Months Domestic BPO Experience (With Complete Documents)

📌 Additional Eligibility:

✔ Graduation Passing Year: 2018 – 2026

✔ Semester 1 to 5 Mark Sheets Mandatory for Appeared Candidates

✔ Candidates Awaiting Final Results Can Apply

✔ Graduates With Online Mark Sheets Can Apply

💰 Salary Details:

🔹 CTC/Gross Salary: ₹20,100

🔹 ESIC Deduction: ₹350

🔹 Transport Deduction: ₹1,600

💵 In-Hand Salary: ₹18,150 + Night Shift Allowance: ₹4,000

✅ Total Monthly Earnings: ₹22,150

🎯 Performance Incentives: Up to ₹7,000 Per Month.

🏆 Client Incentive: Up to ₹3,000 Per Month.

🏥 Medical Insurance: Coverage Up to ₹3 Lakhs

👥 Age Criteria: 21 to 32 Years

📝 Rounds of Interview:

1. HR Round

2. Versant Assessment (Face to Face)

3. Voice & Accent (V&A) (Face to Face)

4. Operations Round (Face to Face)

⚡ One-Day Selection Process

⚡ Immediate Joining Available

🕚 Interview Timings:

🔹 HR Round: Starts at 11:00 AM

🔹 Operations Round: 4:30 PM – 12:30 AM

🚗 Transportation Facility:

Home Pick-Up & Home Drop Available

📍 Transport Boundaries:

🚆 Harbour Line:

Panvel, Kalamboli, Taloja Phase 1, Kamothe, Vashi, Mankhurd, Chembur, Tilak Nagar, Kurla East, Sion Station

🚆 Trans Harbour Line:

Panvel to Thane

🚆 Central Line:

Ulhasnagar to Kurla East, Kanjurmarg, Powai, Goregaon East (via JVLR), Khoni Palava (Dombivli Phase 2)

Note: No-Diva, some part of Kalwa

📄 Documents Required:

✔ Aadhaar Card

✔ PAN Card

✔ SSC & HSC Mark Sheets

✔ Graduation Mark Sheets (All Semesters)

✔ Offer Letter

✔ Last 3 Months Salary Slips

✔ Bank Statement

✔ Experience Letter

(Any 2 Employment Documents Mandatory for Experienced Candidates)

🌟 Why Join eClerx?

✅ Freshers Welcome

✅ International Voice Process

✅ Attractive Incentives

✅ Free Transportation Facility

✅ Medical Insurance Benefits

✅ Excellent Career Growth Opportunities

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹22,000-₹32,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Airoli, Mumbai.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-4 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹22,000-₹32,000 per month. This is a Full Time job and has 50 openings.