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Customer Care Executive

salary 20,100 - 30,000 /month*
company-logo
job companyEclerx
job location IT Park, Chandigarh
incentive₹7,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
99 Openings
Incentives included
full_time Full Time

Skills Required

International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Medical Benefits
star
PAN Card, Aadhar Card

Job Description

We are looking for a Customer Care Executive to join our team to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,100 - ₹30,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a Graduate and above qualification can apply for this Customer Care Executive role.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in IT Park, Chandigarh.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 99 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is IT Park, Chandigarh.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like International Calling, Non-voice/Chat Process is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Medical Benefits

Skills Required

International Calling, Non-voice/Chat Process

Shift

Night

Contract Job

No

Salary

₹ 20100 - ₹ 30000

English Proficiency

Yes

Contact Person

Anshu Dhiman

Interview Address

IT Park, Chandigarh, IT Park, Chandigarh
Posted 13 hours ago
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