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Customer Care Executive

salary 20,000 - 23,000 /month
company-logo
job companyEclerx
job location IT Park, Chandigarh
job experienceFreshers in Customer Support / TeleCaller
25 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Medical Benefits
star
PAN Card, Aadhar Card

Job Description

We are hiring for Inbound Voice (US HR Process)

Shift: Night Shifts (Aligned to US Time Zones)

Salary : 20100 + Additional Night Shift Allowances.

Key Responsibilities

  • Handle inbound voice calls from US employees regarding HR-related queries.

  • Provide support through chat and ticketing systems as part of the blended model.

  • Address HR inquiries including:

    • Payroll & compensation (US payroll understanding preferred)

    • Benefits & insurance (medical, 401(k), etc.)

    • Attendance management

    • HR policies & compliance

    • Onboarding & offboarding

    • Employee data and system access requests

Why Join This Role?

  • Exposure to US HR operations and global HR practices.

  • Opportunity to build expertise in HR Shared Services.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a Graduate and above qualification can apply for this Customer Care Executive role.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹23,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in IT Park, Chandigarh.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 25 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is IT Park, Chandigarh.
  8. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹23,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Medical Benefits

Shift

Night

Contract Job

No

Salary

₹ 20000 - ₹ 23000

Contact Person

Srishti khoond

Interview Address

It Park DLF building , IT Park, Chandigarh
Posted 2 hours ago
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