We are hiring for Inbound Voice (US HR Process)
Shift: Night Shifts (Aligned to US Time Zones)
Salary : 20100 + Additional Night Shift Allowances.
Key Responsibilities
Handle inbound voice calls from US employees regarding HR-related queries.
Provide support through chat and ticketing systems as part of the blended model.
Address HR inquiries including:
Payroll & compensation (US payroll understanding preferred)
Benefits & insurance (medical, 401(k), etc.)
Attendance management
HR policies & compliance
Onboarding & offboarding
Employee data and system access requests
Why Join This Role?
Exposure to US HR operations and global HR practices.
Opportunity to build expertise in HR Shared Services.