Customer Care Executive

Key Responsibilities:

• Handle inbound and outbound calls, emails, and chats related to travel bookings and inquiries.

• Assist customers with flight, hotel, and holiday package bookings.

• Resolve issues related to cancellations, rescheduling, refunds, or complaints.

• Provide detailed travel information, including visa requirements, travel advisories, and destination highlights.

• Maintain up-to-date knowledge of company products, services, and promotions.

• Coordinate with internal teams and third-party vendors (e.g., airlines, hotels) to ensure timely service delivery.

• role, preferably in the travel industry.

• Excellent communication skills in English and [mention any other language if needed].

• Familiarity with GDS systems (Amadeus, Galileo, etc.) is a plus.

• Strong problem-solving and interpersonal skills.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., E TRAV TECH LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 12 Customer Care Executive at E TRAV TECH LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.