Job Description: E-Commerce Voice Process
Position: Customer Support Executive – Voice Process
Industry: E-Commerce
Job Type: 3-Month Contractual
Location: DLF 2, 1st Floor, Block C, Rajarhat, Kolkata – 700156
Eligibility
Qualification: 12th Pass and above
Languages: English & Hindi
Experience: Freshers and candidates with up to 1 year of experience can apply
Job Responsibilities
Handle customer queries through the voice process
Assist customers with orders, deliveries, returns, refunds, and other e-commerce-related concerns
Provide accurate information and resolve customer issues professionally
Salary
Freshers: ₹12,500 In-Hand per month
1 Year Experience: ₹15,000 In-Hand per month
Work Schedule
5 working days per week
2 rotational week-offs
Rotational shifts