We are looking for a Customer Care Executive to join our team at DTDC to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹19,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.
More about this Customer Care Executive job
What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹19,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Care Executive job is located in Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹19,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
PF, Insurance, Medical Benefits
Skills Required
Computer Knowledge, Domestic Calling, Non-voice/Chat Process
A Naukri Group company
LoginHire Local Staff
15,000 - 19,000 /month
Dtdc
Koramangala, Bangalore
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
