Customer Care Executive

25,000 - 35,000 /month

Dr Preethi Dental Clinic

T.Nagar, Chennai

6 - 72 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Healthcare

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Key Responsibilities

1. Lead Engagement & Follow-up
• Call and respond promptly to incoming leads from social media platforms, website queries, and other referral sources.
• Build rapport with prospects in a courteous and friendly manner, acting as the first point of contact for patients.
• Understand customer concerns related to dental and skin care and provide accurate information.

2. Appointment Management
• Schedule appointments with doctors based on lead requirements and clinic availability.
• Ensure patients receive confirmations and reminders for their appointments.
• Follow up post-appointment to collect feedback and encourage further sessions when required.

3. Relationship Building
• Establish long-term relationships with patients through regular follow-ups and personal engagement.
• Act as a trusted counselor to patients, guiding them through treatment options and addressing concerns with empathy.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-6 years of experience for this Customer Care Executive job offered by Dr Preethi Dental Clinic in T.Nagar, Chennai.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹25,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in T.Nagar, Chennai.
How many vacancies are there for this Customer Care Executive job?
Ans : There is 1 vacancy for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-6 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is T.Nagar, Chennai.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 1 openings.