Customer Care Executive

Job Title: Customer Support Executive – E-commerce Process (Amazon/Flipkart)

Company: Teleperformance

Location: Kolkata

Job Overview

Teleperformance Kolkata is hiring Customer Support Executives for leading e-commerce processes like Amazon and Flipkart. If you have strong communication skills in English and are looking to build a career in customer service, this is the right opportunity for you.

Key Responsibilities

Handle customer queries and resolve issues related to e-commerce platforms (Amazon/Flipkart).

Provide accurate information and ensure customer satisfaction.

Manage calls/chats/emails in a professional and timely manner.

Work effectively in a 24x7 rotational shift environment.

Requirements

Minimum Qualification: 12th pass or higher

Good communication skills in English (mandatory)

Basic computer knowledge and typing skills

Ability to work in rotational shifts (including night shifts)

Strong problem-solving and customer-handling skills

Salary & Benefits

CTC: ₹14,000 – ₹19,000 per month

Rotational weekly offs (2 rotational offs)

Growth and career development opportunities

Interview Process

1. HR Round

2. Assessment

3. Operations Round

How to Apply

📍 Mode: Walk-in Interview

📍 Venue: Teleperformance, Kolkata

If you have the skills and enthusiasm to work in a dynamic e-commerce support environment, walk in and grab this opportunity!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., DIGITXPERT SOLUTIONS LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 25 Customer Care Executive at DIGITXPERT SOLUTIONS LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.