Customer Care Executive

Job Opportunity at [24]7.ai - International Premium Chat Process (Bangalore)
Location: Prestige Tech Platina 2, Marathahalli-Sarjapur Outer Ring Road, Kadubeesanahalli, Bangalore, Karnataka

Open Positions: 50+

Immediate Joiners | Work from Office | Night & Rotational Shifts Only

Role: Customer Support Executive - International Premium Chat Process

Salary : 25k + upto 15k incentive

Key Responsibilities:

- Engage with international customers via chat to address queries and concerns

- Provide accurate information related to products and services

- Perform upselling and cross-selling where applicable

- Collect, verify, and update customer details

- Understand customer needs and provide appropriate solutions

Eligibility Criteria:

- Experience: Minimum 1 year in any BPO (Domestic or International)

- Must have completed at least 15 days of tenure in any BPO

- Min Qualification: 12th

- Age Limit: Maximum 30 years

Employee Benefits:

- Free 2-way cab facility

- Medical insurance for self and dependents

- 5-day work week with 2 rotational offs

- Permanent night shifts or rotational shifts

Interview Process:

1. HR Round

2. Online Assessment (Chat-based)

3. SLA Round

4. Operations Round

Important Notes:

- Only immediate joiners will be considered

- This is a Work from Office opportunity - No general/day shifts

- Candidates who have attended interviews in the last 30 days are not eligible

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹44000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., DIGITXPERT SOLUTIONS LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at DIGITXPERT SOLUTIONS LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Night Shift.