Customer Care Executive

24,000 - 26,000 /month

Digitide

Sector 62 Noida, Noida

1 - 4 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at Digitide. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹24,000 - ₹26,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Digitide?
Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling, Query Resolution for this Customer Care Executive job offered by Digitide.
How much can you earn in this position?
Ans : You can earn between ₹24,000-₹26,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 10 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector 62 Noida, Noida.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-4 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹24,000-₹26,000 per month. This is a Full Time job and has 10 openings.