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Customer Care Executive

salary 20,000 - 25,000 /month
company-logo
job companyDigitide
job location Pocharam, Hyderabad
job experience6 - 36 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Flexible Shift

Job Description

We are looking for a Customer Care Executive to join our team at Digitide. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

  1. What are the eligibility criteria for this Customer Care Executive job?
    Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience for this Customer Care Executive job offered by Digitide in Pocharam, Hyderabad.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pocharam, Hyderabad.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Care Executive job is located in Pocharam, Hyderabad.
  8. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Challa rupasri

Interview Address

Near sanskruti Township 4th floor axis bank, Raheja Mindspace building no17. Hyderabad PIN: 500088, Pocharam, Hyderabad
Posted 8 hours ago
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